LITTLE THINGS SUPPORT SERVICES
Meet The
Little Things Team

Our Story
The tale of us...
The story of our business at Little Things Support Services is about dedication, passion, and a strong commitment to making an impact in the NDIS community. Founded in 2024 by two resilient women, Susan and Jessica, our venture began in the Geelong Region with a common goal to focus on the important details that address industry shortcomings, leading to the development and success of our brand.
Motivated by a strong longing to make a positive difference in people's lives, we started on this journey with the strong conviction that even the slightest actions can result in meaningful outcomes. As committed members of the NDIS community, we strive to implement thoughtful solutions to ensure every detail is accounted for. Our main objective is clear yet impactful: to improve the quality of life for participants and their families by providing tailored support that exceeds expectations.
​
Our journey began amidst an unexpected circumstance when we found ourselves suddenly redundant.
Rather than allowing this obstacle to discourage us, we decided to view it as a chance to keep supporting the community we care deeply for, Rather than it a setback in our lives.
​
At Little Things, we have a strong belief that bringing together and concentrating on the small, significant details can create meaningful and enduring positive impacts on the individuals we support.
During our adventure, we have found that in addition to our unique skills, enthusiasm, and knowledge, we also have similar characteristics and objectives in this field.
Our bond has grown stronger as we've faced obstacles together, marked achievements, and been there for each other through it all.
​
The understanding of our combined abilities and shared goals has played a key role in forming the basis of Little Things Support Services.
As we keep developing and changing, our friendships and common goals still hold great significance in all our endeavours.
​
As a team, we are dedicated to offering individualised assistance and creating a positive impact within the NDIS community.
Our Director

Susan Jones
Susan possesses a unique combination of skills and expertise.
She is a committed, motivated, and passionate professional with a strong desire to grow and achieve success.
Susan's considerable initiative and enthusiasm are directed towards ensuring that Little Things Support Services thrives through the services we offer and the careful attention to detail we maintain.
Susan is confident in her ability to build connections with fellow professionals, colleges, providers, participants, and their families whether they are dealing with general situations or specific, complex challenges, by delivering tailored products, services, and innovative solutions.
Susan's deep passion for customer service is vital for achieving success, stemming from her dedication to understanding the needs of participants and their families while consistently performing tasks, processes, and procedures effectively. She is prepared to go the extra mile to meet business objectives and standards.
Susan's proactive approach and excellent communication skills ensure a remarkable experience for both participants and their families, contributing to the company's continuous growth and success.
She is passionate about engaging with each family and participant, as well as her colleagues at Little Things Support Services. Establishing these connections and understanding individual needs are crucial to our success. I am eager to begin this journey and am enthusiastic about the extraordinary accomplishments and insights we will achieve throughout 2024 and beyond.
Susan's goal is to assemble a dedicated team of Support Workers who consistently deliver outstanding NDIS support, motivated by her shared commitment to excellence.
​
A united team focused on the common objective of creating a supportive, inclusive, and empowering environment for everyone.
With our collective skills and true dedication, we are devoted to providing exceptional service and positively impacting the lives of their participants and families.
Meet The Little Things Team
Our team of devoted Support Workers are always delivering outstanding NDIS support, based on our shared pursuit of excellence.
With a strong sense of passion guiding us, we come together with a common goal to support participants and their loved ones, guaranteeing their health and happiness are our top concern.
Every team member brings a different set of skills, backgrounds, and viewpoints, creating a vibrant and encouraging atmosphere that promotes collaboration.
Central to our strategy is highlighting the small details, which may appear insignificant but can profoundly affect the people we help.
We acknowledge that it is usually these minor actions, considerate thoughts, and customised details that really have an impact.
Our team aims to offer more than just care, but authentic support that caters to the distinct needs of every participant and their family.
Collaboratively, we strive endlessly to go beyond expectations, with the goal of surpassing the high standards of excellence in providing NDIS support.
With our combined dedication and commitment, we strive to have a positive and enduring impact on those under our care, improving their lives to the best of our abilities.

Open Availability
Holly
Support Worker

No Capacity
Isaiah
Support Worker

Currently on Maternity Leave
Madeline
Support Worker

Open Availability
Bridget
Support Worker

Open Availability
Ashleigh
Support worker

Open Availability
Susie
Support worker

Open Availability
Duncan
Support worker

Open Availability
James
Support Worker

Saturday Availability
Nat
Support Worker

No Capacity
Matt
Support worker

Open Availability
Tallinn
Support worker

Open Availability
Clint
Support worker

Open Availability
Susan
Support Coordinator